An event can be mapped to a workflow process from the Management Console, or be associated with policy-based workflow approval policies in a specific task. The new Configure Global Policy-based Workflow for Events task, lets administrators set up policy-based workflow mapping for events at the environment level. Unlike setting up policy-based workflow for an event in an admin task, the configured policy-based workflow mappings are applied to all tasks that generate the event.
Note: The Configure Global Policy Based Workflow for Events task works only when workflow is enabled. Executing this task when workflow is disabled throws an error.
This task has been added to the System tab. When a task is submitted, the workflow process of each event in this task is retrieved in the following way:
Any workflow configured for the event for that admin task takes precedence. An event can be configured for either policy-based or non-policy based workflow. If policy-based workflow is configured for the event for that admin task the workflow process associated with the policy is invoked. If no rule matched, no workflow is invoked for the event. Likewise, if non-policy based workflow is configured for the event for that admin task, the workflow process associated with the policy is invoked. If no workflow was configured for the event for that admin task, global workflow configuration for that event takes precedence.
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