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How to Enable Delegation

You must have workflow approval delegation enabled before you can use a delegate work items to another user. By default, delegation is disabled.

To enable workflow approval delegation

  1. Open the Management Console by entering the following URL in a browser:
    http://hostname/iam/immanage
    
    hostname

    Defines the fully qualified domain name of the server where CA Identity Manager is installed. For example, myserver.mycompany.com:port.

  2. Click Environments, and select the name of the appropriate CA Identity Manager environment.
  3. Click Advanced Settings, and then click Workflow Approval Delegation.
  4. Select the Enabled check box, and then click Save.

More Information:

How to Delegate for Yourself

How to Delegate for Another User