Self-Service Tasks › Configure the Forgotten Password Reset and Forgotten User ID Tasks › Determine How Users Retrieve a Forgotten User ID

Determine How Users Retrieve a Forgotten User ID

Once CA Identity Manager successfully verifies a user’s identity, it displays the user’s ID on the screen.

For additional security, you can configure CA Identity Manager to email the user’s ID.

To configure CA Identity Manager to email a user ID

1. Configure the CA Identity Manager environment to support email notifications.
2. Choose Roles and Tasks, Admin Tasks, Modify Admin Task.
3. Select the Forgotten User ID task.
4. On the Profile tab, click Business Logic Task Handlers.

   The Business Logic Task Handlers screen opens.

5. Click the Delete icon next to the BLTHDisplayUserID handler to delete it.

   Deleting the BLTHDisplayUserID handler prevents CA Identity Manager from displaying the user ID in the User Console. If you want CA Identity Manager to display the user ID in the User Console and email the user ID, do not delete the BLTHDisplayUserID handler.