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Connection Settings for HP ServiceManager

To integrate with HP ServiceManager, provide the following parameters:

(WebLogic) Configure IDM_OPTS

A known issue with the default WebLogic SAAJ implementation may generate the following error message:

java.lang.UnsupportedOperationException: This class does not support SAAJ 1.3

Add the following property to the IDM_OPTS variable configured in WebLogic Install Dir/user_projects/domains/base_domain/bin/setDomainEnv.cmd, and restart WebLogic:

-Djavax.xml.soap.MessageFactory=weblogic.xml.saaj.MessageFactoryImpl

For more information about HP Service Manager, see the HP Service Manager documentation.