Troubleshooting

When viewing a report in CA Identity Manager, you may be re-directed to the Business Objects Infoview login page.

Follow these steps:

Right-click on the Infoview login web page and select View Source.
Find the URL for the report.
Copy and paste the URL into a new browser window.
If you do not see the report, contact a system administrator.
If you do see the report, try the following to fix the browser settings:
- Accept third-party cookies.
- Allow session cookies.
- Remove High security settings.